Learning Pathways
The Purcell Group delivers strategies for development, mechanisms for learning and tools for execution, all specific to your organization and to your business environment. Purcell custom learning systems follow a Four-Phase sequence. For each Phase of a learning project, client teams and a Purcell team jointly select learning options that can reach objectives while optimizing resources. Joint teams select media, performance targets, accountabilities and metrics that fit each other and that match your business goals, your existing learning infrastructure and your target audience.
The lists below show some of the many common options from which choices are made.
Phase I:
Acquiring Know-how
Builds preliminary
knowledge base and skill set
Learning Activities
- Completes self-paced learning
- Observes peers and leaders
- Self-evaluates current competencies
- Completes pre-training performance assignments
- Receives one-on-one coaching
Media
- Interactive electronic learning
- (Web / CD / Mobile Device)
- Interactive decision cases
- Field orientation assignments
- One-on-one coaching
- Instructional video
Phase II:
Demonstrating Mastery
Proves ability to employ
know-how in action
Learning Activities
- Practices in simulated environments
- Demonstrates performance against objective criteria
- Synthesizes competencies
- Completes application assignments
- Receives one-on-one coaching
- Solves business problems
- Communicates customer value
- Engages in performance simulation and assessment
- Plans strategies to complete task objectives
- Evaluates personal development
Media
- Team-based workshop activities
- Interactive, group-based distance learning
- One-on-one practice and coaching
- Simulation and role play
Phase III:
Applying Competencies
Confirms mastery on the job.
Develops confidence.
Learning Activities
- Adjusts personal practices
- Completes Action Plan Assignments
- Receives coaching and mentoring against objective criteria
- Engages in live team performance and assessment
Leader Contribution
- Leads definition of objectives
- Communicates standards
- Observes, supports, reinforces, teaches, evaluates
Media
- Jointly developed action plan
- One-on-one practice and coaching
- Web resources
Phase IV:
Integrating Competencies
Integrates recommended
practices after training
Integration Activities
- Practices in simulated environments
- Demonstrates performance against objective criteria
- Synthesizes competencies
- Completes application assignments
- Receives one-on-one coaching
- Solves business problems
- Communicates customer value
- Engages in performance simulation and assessment
- Plans strategies to complete task objectives
- Evaluates personal development
Media and Tools
- Team-based workshop activities
- Interactive, group-based distance learning
- One-on-one practice and coaching
- Simulation and role play
Building and Reinforcing
Support System
- Mentor System
- Communities of Practice
- Web Resources
Consequence System
- Personal Success
- Customer Reaction
- Leader Reinforcement